Privacy Policy
Club 13trips - A Unit of: M/s Keerat, Registered in Delhi, India At Club 13Trips TAM (a unit of M/s Keerat), we respect the privacy of every individual who visits our website or avails our services. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you interact with our travel membership services, in accordance with the applicable Indian laws including the Information Technology Act, 2000 and its associated Rules. 1. Information We Collect We may collect the following types of personal information when you visit our website, register for membership, make inquiries, or use our services: • Personal Information: Full name, contact number, email address, residential address, age, gender, passport details (when required for bookings), and family member details (if applicable for family memberships). • Payment Information: UPI ID, bank details, or card information for subscription and bookings. • Travel Preferences & History: Preferred destinations, past trips, special requests. • Referral Details: Name and contact of the person who referred you, if any. • Technical Data: IP address, browser type, location data, and other data collected through cookies and analytics tools. 2. How We Use Your Information Your data may be used for the following purposes: • To process your membership and manage your account. • To provide travel-related services like bookings, visa support, and travel insurance. • To contact you with offers, service updates, and important account information. • For customer support and query resolution. • To analyze and improve our website, offerings, and user experience. • To comply with legal obligations and regulatory requirements. 3. Sharing of Information We do not sell or rent your personal data to third parties. We may share your information only with: • Trusted partners and travel service providers (airlines, hotels, visa facilitators, insurance companies, etc.) as required to fulfil your booking and service requests. • Government authorities when legally required, for example in relation to visa applications, tax compliance, or national security concerns. • Third-party tools (e.g., payment gateways or CRM systems) strictly for operational purposes and under confidentiality agreements.
Terms & Conditions
Club 13trips – A Unit of: M/s Keerat, Registered in Delhi, India These Terms & Conditions (“Terms”) govern your use of the Club 13Trips TAM Membership services, a unit operated by M/s Keerat. By accessing our website, purchasing a membership, or using our services, you agree to be bound by these Terms. Please read them carefully. 1. Definitions • “We”, “Us”, “Our” refers to M/s Keerat (operating Club 13Trips TAM). • “You”, “Member”, “User” refers to the individual who purchases the membership or uses our services. • “Membership” refers to the annual subscription plans offered by Club 13Trips TAM. 2. Membership Plans • Memberships are offered under various categories (Silver Solo, Silver Family, Gold Solo, Gold Family). • Each membership plan is valid for one year from the date of activation. • All benefits are applicable only to the registered member or family as per the membership type. • Memberships are non-refundable once activated. • Memberships are non-transferable, except as allowed under special cases with a 20% transfer fee. 3. Scope of Services Membership entitles you to: • Access discounted prices on travel bookings, including flights, hotels, cruises, packages, visa services, and insurance. • Unlimited bookings during the membership period. • Dedicated travel assistance from our professional team. • Price-match guarantee on eligible bookings. Note: We do not offer benefits on low-cost airline bookings, certain group deals, or bookings made directly by customers without using our platform. 4. Price Guarantee If you find an identical travel service (same room type, fare class, dates, etc.) at a lower price from a legitimate source: • Email us at info@13trips.com within 24 hours with a screenshot and link. • If eligible, we will match the price or book the service on your behalf from that source, without charging extra (up to a limit of ₹9,999 per booking). • This does not apply to low-cost carriers or unverified agents. 5. Payment & Billing • Full payment must be made at the time of membership purchase. • Membership charges are inclusive of GST unless stated otherwise. • We do not store your financial details. Payments are processed securely through our trusted payment gateway partners. 6. Use of Services • You must be 18 years or older to become a member. • You agree not to misuse the membership, such as reselling or offering travel services to third parties unless explicitly permitted. • The benefits of Club 13Trips TAM are for personal/family use only, not for professional agents or commercial resale. 7. Referral Program • You may refer others to join using your registered mobile number as a referral code. • You will receive a 10% benefit (as credit) or as per referral program upon successful membership payment. • Credits can be used for future travel bookings or renewal. • Referral credits above ₹10,000 can be encashed after deduction of applicable taxes (GST at 18%). Or You can avail in the next service if less than 10k. • Company can close the referral program any time without any notice. 8. Service Limitations We strive to provide best-in-class service, but we are not liable for: • Service issues arising from third-party vendors (airlines, hotels, embassies, etc.). • Delays, cancellations, or unavailability due to force majeure or unavoidable circumstances. • Any indirect, incidental, or consequential damages. 9. Cancellation & Termination • Memberships once activated cannot be cancelled or refunded. • We reserve the right to suspend or terminate your membership if we detect misuse, fraudulent activity, or breach of these Terms. • If no service is availed during the membership period, you may request to carry forward your benefits to the next year via email. 10. Intellectual Property All logos, brand names, designs, content, and materials used on this site are the property of M/s Keerat. You may not use, copy, or reproduce any material without written permission. 11. Governing Law & Jurisdiction These Terms shall be governed by the laws of India. Any dispute shall be subject to the exclusive jurisdiction of the courts located in Delhi, India. 12. Contact Us For support or questions regarding your membership, please contact: M/s Keerat 13Trips TAM – Travel Agency Membership Corporate Office: 3rd Floor, Plot no 497 Bharthal, Dwarka sector 26, Delhi 110077Registered Office: [G 48 Pratap Nagar, Delhi] 📧info@13trips.com 📞+91 9873613139
Refund Policy
Operated by M/s Keerat, Registered in Delhi, India At Club 13Trips TAM (a unit of M/s Keerat), we are committed to delivering high-quality travel services and transparent membership experiences. This Refund Policy outlines the circumstances under which refunds may or may not be issued for memberships and services purchased through our platform. 1. Membership Fee – Non-Refundable All membership plans (Silver Solo, Silver Family, Gold Solo, Gold Family) once purchased and activated are non-refundable, regardless of usage during the membership period. This policy applies because: • Members gain immediate access to exclusive discounted prices and personalized assistance. • Significant backend arrangements, resource allocation, and price negotiations are made available from day one of membership. 2. Service-Based Refunds (Travel Bookings) Refunds for specific services (flights, hotels, visa, etc.) are governed by the respective vendor or service provider’s policies. Refunds are applicable in the following cases: • If a booked service (e.g. hotel, flight, visa) is cancelled by the supplier and is eligible for a refund under their policy. • If a duplicate payment has been made due to a technical error. • If an incorrect or failed booking occurs due to an error on our part and no service has been delivered. In all such cases: • Refunds will be processed as per the supplier’s terms and within 7–30 business days after confirmation and deduction of applicable fees (cancellation/service/embassy charges). • Refunds will be made to the original payment method unless otherwise agreed in writing. 3. No Refund Scenarios Refunds shall not be issued under the following circumstances: • Change of mind after membership activation or service booking. • Visa rejection (unless the cause is provably due to incorrect filing by us). • Delays or rescheduling by airlines, hotels, or external vendors. • Travel service booked through the platform but voluntarily not used by the member. • Failure to claim a referral benefit within the valid period. 4. Membership Transfer Instead of Refund If you are unable to use your membership, you may request to: • Transfer the membership to a friend/family member by paying a 20% transfer fee. • Carry forward unused membership validity for 1 additional year by writing to us before expiry. 5. Process for Refund Request To initiate a refund request: • Send an email to info@13trips.com with your registered details, payment reference, and reason for request. • Attach any supporting documents/screenshots. • Our team will acknowledge and evaluate your request within 3–5 working days. 6. Contact Information For any queries related to refunds, please contact us at: M/s Keerat 13Trips TAM – Travel Agency Membership Corporate Office: 3rd Floor, Plot no 497 Bharthal, Dwarka sector 26, Delhi 110077Registered Office: [G 48 Pratap Nagar, Delhi] 📧info@13trips.com 📞+91 9873613139 This Refund Policy is subject to change without prior notice. Please review it regularly. Continued use of our services implies acceptance of the latest version.
WE CAN HELP YOU SAVE BIG ENJOY TRAVEL TRADE RATES UPTO 35% CHEAPER
Get Best Price Everytime You Travel With Club 13 Trips TAM (Travel Agency Membership) On Flights, Hotels, Cruises, Visa & Packages
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13 Trips Travel Membership
What’s Included With Your Membership?
We charge a small subscription instead of marking up or taking commission on travel bookings. Meaning you get access to trade prices – which will usually be up to 35% cheaper than other major travelers. Plus we offer tailored make bespoke itineraries and offer a price guarantee should you find the same booking elsewhere for less we book for you from that source, for the Indians by the Indians passionate travel professionals from India.
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Become a smart traveler and never pay full price for travel again
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🌐 Countries Covered
Enjoy unlimited visa support for 100+ countries — including the most in-demand destinations for tourism, business, and family visits. Popular Countries Covered: ✅ 🇺🇸 USA ✅🇬🇧 United Kingdom (UK) ✅🇨🇦 Canada ✅🇦🇺 Australia ✅🇳🇿 New Zealand ✅🇸🇬 Singapore ✅🇪🇺 Schengen Zone (France, Germany, Italy, Swiss, Netherland, Spain etc.) ✅🇯🇵 Japan ✅🇰🇷 South Korea ✅🇦🇪 UAE (Dubai) ✅Hong kong ✅🇹🇷 Turkey ✅🇶🇦 Qatar ✅🇨🇳 China ✅Sri Lanka ...and many more!
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Frequently Asked Questions:
TRAVEL
How can you offer cheaper rates and fares than other travel agents?
Unlike other travel agents – offline and online – we don’t add mark up’s to the rates we negotiate with our suppliers and any commision we get from suppliers we translate into a discount. We run our business on the money we make from membership subscriptions. This means the rates and fares we offer to our members are usually significantly cheaper than you will find elsewhere.
Do you really not add a mark up / take commission on your sales? That doesn’t sound like a viable way to run a business.
As a team we’ve worked in the travel industry for a long time. It’s an industry we love, but we don’t love the way it works. We are seeking to change that. Also, there is no denying the travel and leisure sectors need our support in order to recover from the crippling effects of the pandemic. We are committed to doing our bit in helping them. Lastly, we are certain that, like us, you are itching to get out into the world and start exploring again – at home and abroad. Subsequently, we are taking a very different approach to how this business operates. We will make all our income from selling memberships and not from adding mark up or taking commission to the travel products we sell. To be successful in attracting and growing our membership it follows that our members must enjoy genuine benefit from their commitment to us. Our priorities are: To provide a very broad range of travel products to all destinations for all dates to suit all interests (3star & above hotels, Flights, cruises, Visa, packages etc.) To be able to offer the best rates in the market. Guaranteed through our Price Promise. To focus on offering our members long term value from their relationship with us through personalised communication giving them access to the type of products and services that appeal to them the most. To ensure members receive benefits 365 days a year, and not just when they want to go on holiday, through offering a broad range of lifestyle benefits such as cinema, theatre, dining, and golf discounts they can take advantage of all year round. As our membership grows, we will be able to negotiate and offer our members additional benefits adding even greater value to their membership Lastly we believe in service and right eco system which was missing that is the reason people change travel agent every time they travel and travel agents runs after new customers, by following this system we have enough families to pay us our survival so our focus is to serve you with the best not where we get the commissions.
How does your price guarantee work?
If you find a cheaper rate for exactly the same product or service (e.g. the same room type and meal plan, or same car type with identical package) on a public facing website (not another discounted members club/not any uncertified agency) please take a screen shot, and send that to us, as well as the web address at info@13trips.com. If you find it before booking we will match the price, or if you find it afterwards please send the email within 24hrs and we will either cancel and provide a refund if refund permits, or give you the difference back in Travel Credit – whichever you prefer. Please note that we will do this up to a maximum total of 9999 per booking. Due to the way airlines sell their products, we are unable to offer this price match guarantee on flights and package holidays that are sold by airlines.
Some of your rates are cheaper than the online travel giants such as Expedia or Booking.com. How can you match and beat their buying power?
Unlike traditional online travel agencies any commission given to us by suppliers is turned into a discount off the published prices. Furthermore, because we are a private members club suppliers often give us access to cheaper rates that aren’t available to public-facing websites. Also, we have the same if not more availability than all of the well-known online travel agencies, but at a lower cost as we won’t add a mark-up on the rates suppliers give us or take commission from the booking. This also means that even when suppliers/hotels increase pricing for high demand dates – we will still be able to offer some saving.
How do you provide the Visa Services ?
We have tied up with the Consolidators so we provide you the discounted travel trade price which they charge us & you enjoy the same services at just a nominal price rather the full one.
How does your referral system work?
For every referral of yours will get 10% benefit and you also will get 10%. Now you have a option to use this credit to your bookings or next year membership cost. Incase your amount exceeded to INR 10000/- then you can claim the same after a gst adjustment of 18% which goes to the government or you can claim if you have gst number. It may take upto 30 days from the date of claim, please bear with us.
Are you just another special offer / deal site working with suppliers to help them offload distressed inventory?
No, unlike some other subscription travel sites we work like a full-service travel agency offering a full range of travel products, rates and fares, and dates – including peak periods like school holidays, unlike some travel discount sites. You will find all the usual travel suppliers and brands with us also which you will find on any other online travel agency.
This all sounds too good to be true. What’s the catch? Why aren’t the big travel companies already doing this?
Traditional travel businesses make their money by adding as much as 40% commission to the rates they get from their suppliers. This is how they fund their business profitable and it would be incredibly challenging for them to change this fundamental operating model. We as a new startup always think beyond and favourable so this is the result of our Client’s feedbacks, suggestions and research. Moreover their business is transactional & ours focus is on service.
Can you offer the same level of consumer protection established travel providers can?
Absolutely. We need our members to feel secure in their decision to support us. To make that possible we have partnered with an established fulfilment business that is responsible for fulfilling the bookings you make with us. Through our partnership with them we offer our members the same IATA level satisfaction available through all the larger, more established travel providers.
At a time when we are all growing more conscious about the environmental impact of travel you are effectively encouraging more international travel by providing access to cheaper fares and rates. Isn’t this a bad thing?
We believe travel – in the India as well as abroad – offers fantastic opportunities to enrich our lives and improve understanding between nations. Although this is to be encouraged we of course take our environmental responsibilities seriously. We contribute towards society too so every penny you pay is been utilized to give you the best services at a better price, training, product development, employment generation, etc.
You say you are making travel better. How so?
We remove the guesswork and the anxiety often experienced by travellers wondering whether they have got access to the best rates and fares or whether the travel options presented are just generating the largest commission for the travel agency. We are committed to remaining completely transparent in our trading offering our members access to the rates and fares we negotiate from our suppliers – without adding any commission or other markups. We believe this makes travel better.
You are called the 13trips Club TAM. Does that mean you sell travel only?
We offer a wide range of travel services. As our membership grows so does our negotiating power and we intend to regularly add more benefits to ensure our members continue to get maximum value from their subscription.
I have many friends who would be interested in Club 13trips TAM. Can they join?
Absolutely. The more members we have the more benefits and discounts we can negotiate. Members will receive 10% of the amount as credit awarded to their account for each new member they refer, but they need to use your registered mobile number in the reference column to get the benefit where as You get 10% too.
What If I am a travel agent?
As of now we are purely B2C company so please excuse us.
What If I have my friends traveling only once as they are my guest?
You can refer them our membership or pay service charges for them so they pay little higher than you.
What If I have a group booking?
Currently we are focusing on making family travel efficient, you can leave your query with us and we shall connect you with other related company.
MEMBERSHIP
Is membership of Club 13trips worth the cost of subscription?
Yes. We really do think so. But we would say that, wouldn’t we? Seriously, we are so confident in the savings that we deliver to our members we estimate that they will recover 5 times more than the cost of their annual subscription by booking only one or two trips. On top of that there are great savings to be had on on domestic trips/hotels etc. so really does make sense.
What’s the minimum term of membership?
The minimum term of membership is one year, incase you happen to not to take any service or assistance through out the year, then you can enjoy the same benefits in the next year.
How do I use my membership next year?
We want our members to benefit from their membership (and tell their friends about us), so if you happen to not to take any service or travel due to any reason you can just write a email from your registered id at info@13trips.com.
Does my membership automatically renew?
You’ll receive an email 30 days before your membership is due to expire giving you the opportunity to renew your membership
Can I take Silver one and later upgrade to Gold?
Yes you can by paying the difference amount.
Does everyone coming on holiday with me need to be a member?
As a member you can use your benefits as per the plan so if it is activated for you then you or your registered family members can only travel.Lorem ipsum dolor sit amet, consectetur adipisicing elit. Autem dolore, alias, numquam enim ab voluptate id quam harum ducimus cupiditate similique quisquam et deserunt, recusandae.
Do I get a membership number?
Your Mobile number would be used a s membership number.
Can I transfer it to anyone else ?
Yes incase you wish to gift or transfer to someone else, by paying 20% of the membership amount you can easily transfer for the rest of the period.
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